social media monitoring
#McDStories to ‘Dear Shameful’: Social Media is NOT easy for brands!
by sanjay on January 30, 2012
ORM lessons from Ratan Tata’s response in #RadiaGate
by sanjay on January 28, 2011
It’s the customer, stupid.. and he will talk, and he will whine too.. !
by sanjay on November 28, 2010
Social Media Demands Courage
by sanjay on October 12, 2010
Social Media Monitoring: From Discovery to Mastery
by sanjay on January 1, 2010
Listen. Listen Well. Listen to Benefit.
by sanjay on August 5, 2009
Listening to iPod Speakers: How Social Media Monitoring can lead to Actionable Insights & More
by mihir on July 14, 2009
Hybrid Cars – What’s the Social Media Buzz?
by mihir on June 27, 2009
Was this Social Media in the Web 1.0 world?
by sanjay on June 14, 2009
Social Media Monitoring of Travel Sector in India
by mihir on June 13, 2009