customer service
#McDStories to ‘Dear Shameful’: Social Media is NOT easy for brands!
by sanjay on January 30, 2012
ORM lessons from Ratan Tata’s response in #RadiaGate
by sanjay on January 28, 2011
Don’t believe me?? Will you take Richard Branson’s word then?
by sanjay on December 25, 2010
Social Media MegaTrend : Customer service is now 24x7xEverywhere
by Hareesh Tibrewala on August 15, 2010
Listening to iPod Speakers: How Social Media Monitoring can lead to Actionable Insights & More
by mihir on July 14, 2009
Why India does not have a customer service attitude, and why Social Media will change that!
by sanjay on June 1, 2009